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The Palms Hotel, Key West

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From161US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

820 White St, Key West, Florida, United States, 33040

The Palms Hotel, established in its current form in 1993, was originally built as two separate homes in Key West. It offers a Victorian-style ambiance and pet-friendly accommodations amidst a residential neighborhood. Located within a short distance from historic attractions, it appeals to both leisure and business travelers.

Location

The Palms Hotel is approximately 10 km from Key West International Airport, with convenient shuttle services available. Guests can explore nearby attractions such as Duval Street and the Ernest Hemingway Home, both within a 15-minute walk. Limited parking is provided on-site, but visitors are advised to expect difficulties during special events.

Rooms

The hotel features 32 air-conditioned guest rooms equipped with modern amenities such as refrigerators and flat-screen televisions. Most rooms are non-smoking and include private bathrooms, except for one specific room with shared facilities. Certain designated rooms are pet-friendly, accommodating dogs up to 40 pounds in weight, with a few passing a 75-pound limit.

Eat & Drink

A daily continental breakfast is served, featuring pastries, juices, fruits, and coffee to start the day. The Palms Hotel includes a poolside bar that operates on weekends, offering guests a place to unwind with refreshments. Additionally, the on-site restaurant, Second Street Grill, specializes in Pacific Rim style cuisine.

Leisure & Business

Guests can enjoy recreational amenities, including a heated outdoor swimming pool, bicycle rentals, and a picnic area with a gas grill. The hotel maintains a business center equipped with a computer station and concierge services to assist with local activities. Wi-Fi is available throughout the hotel including poolside.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room Two Queen Beds
Max:
4 persons
20 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Suite
Max:
4 persons
37 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Bi Level Attic Suite
Max:
5 persons
61 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Key West 1.0 km
Airports
Key West International (EYW) 5.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Golf course

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Poolside snack bar
  • Picnic area/ Tables

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • BBQ facilities

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

820 White St, Key West, Florida, United States, 33040
Map view
820 White St, Key West, Florida, United States, 33040
Nearby
Cemetery
Key West Cemetery
500 m
Mallory Square
Wreckers Sloop Mary
240 m
Museum
Key West Firehouse Museum
540 m
Restaurants
Pescado
140 m
1127 Truman Ave Truman & White Chevron
Jose's #2 Latin Food
280 m
1101 Truman Ave
Pierogi Polish Market
220 m
1008 White St
O.J. Dave's Lemonade and Smoothies
240 m
Mallory Square
5 Brothers Grocery & Sandwich Shop
590 m
930 Southard St
Dairy Queen
600 m
1207 United St
Harpoon Harry's
1.2 km
832 Caroline Street

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
central location
friendly staff
small rooms
limited dining options
7.2/10
Very good
Rooms
7.0
Location
8.0
Service
8.1
Dining
6.6
Guest reviews
7.2/10
based on 8 reviews
8.2
8.2/10 based on 2401 reviews
Steven
United Kingdom, May  2024
8.2/10

The hotel's location is brilliantly close to Key West's main attractions with a short walk to Duval Street. The rooms are colorful and bright, but the breakfast is very basic. The service is perfect, with a charming building and cheerful staff. The dining experience is awesome but in a bit of a small area. Overall, a great value for a Key West stay.

Rooms
7.0
The rooms were colorful and bright, but the breakfast was very basic.
Service
9.0
The service was perfect, with cheerful and helpful staff.
Location
9.0
The location is brilliant, just a short walk to Duval Street and the center of town.
Dining
8.0
The dining was awesome and very convenient.
Facilities
8.0
The facilities were in good condition and enjoyable.
Bob
United Kingdom, February  2024
5.0/10

The hotel room was a bit small, with no additional seating apart from the bed, and the kitchenette was not as expected. The shower stall was really tiny, and the lack of an elevator to the second floor was inconvenient. Additionally, the noise from neighboring rooms was noticeable, especially at night.

Rooms
5.0
The room provided was not what I expected, and it was a bit cramped. The small shower stall and lack of an elevator were downside. The noise from neighboring rooms was a point of concern. The sloping roof design added to the inconvenience at times.
Service
6.0
The service was helpful when needed, but there was no standout service that exceeded expectations. The staff was accommodating but not overly welcoming. The lobby hours were limited, closing early and opening late.
Location
7.0
The hotel was centrally located for our activities and events, which was convenient. It was a short walk to Duval Street. However, the cluttered appearance of the neighborhood and room interiors took away from the overall impression. The tiki bar lacked some essentials.
Dining
5.0
The dining options were lacking considering the high room rate. The quality of the food was not up to par, and the start time of the meals was not ideal.
Facilities
5.0
The hotel facilities such as the tiki bar were not up to expectations. The lack of essential amenities affected the overall experience.
central location
small rooms
Ian
United States, February  2024
8.4/10

My stay at the hotel was delightful. The rooms had all the amenities one could need, were a good size, and very comfortable, blending perfectly with the historic building. I appreciated the plenty of drawer and storage space to unpack, making me feel right at home. Although the price was slightly high, the value for money was worth it.

Rooms
9.0
The rooms provided a cozy and comfortable stay, complete with all necessary amenities.
Service
9.0
The service was exceptional throughout my stay. From getting our luggage to the room with amazing efficiency to constantly ensuring our comfort, the staff went above and beyond. The friendly service extended to every interaction, including the poolside breakfast bar experience.
Location
8.0
The hotel's location in a quiet residential area surrounded by charming homes was a real gem. While not right in the heart of Key West, it was still within walking distance to all the main attractions, offering a peaceful retreat close to the action. The affordable $15 bike rental made exploring the area easy and convenient.
Dining
7.0
The dining experience was mostly good, especially the breakfast by the poolside which created a relaxed and enjoyable atmosphere.
Facilities
9.0
The hotel's facilities were top-notch. Everything from the pool area to the common areas was well-maintained and added to the overall positive experience of the stay.
Sally
United Kingdom, August  2023
7.8/10

The hotel is not bad, within walking distance of key areas, with nice rooms and a swimming pool. The location is great, close to everything but away from noise and traffic. The rooms may need some updates but are clean, big, and comfy. The service was helpful and friendly for the most part but had some rude moments. The dining experience was simple but tasty, offering something for everyone. The breakfast was good with options from cereal to boiled eggs and sausages.

Rooms
7.0
The rooms were clean, big, and comfy but could use some updates.
Service
7.0
The service was helpful and friendly, with some rude instances.
Location
9.0
The location is powerful close to everything, including Duval Street, dog park, and more, perfect for exploring Key West.
Dining
8.0
The dining experience was simple but tasty, catering to everyone.
Facilities
8.0
The hotel offers nice rooms and a swimming pool.
clean
old rooms
David
United States, July  2023
7.2/10

I had a mixed experience at this hotel. The rooms were freshly painted and flawlessly clean, but the walls were so thin that I could hear everything from the next-door room, and the air conditioning was outdated and ridiculously noisy. The location was good for accessing activities on the island, but it was a bit noisy being right beside the bar and ice machine. The service was super friendly, but the request to send credit card details via personal email was a bit concerning. The dining experience was enjoyable with a good variety, and the facilities were decent.

Rooms
6.0
The rooms were freshly painted and flawlessly clean, but the thin walls and noisy air conditioning were major drawbacks.
Service
7.0
The service was super friendly, with convenient parking, but requesting personal information via personal email was unsettling.
Location
8.0
The location was good for reaching the activities on the island, and being close to Old Town made it convenient for exploring.
Dining
8.0
I enjoyed the breakfast choices available, especially since they accommodated my kids.
Facilities
7.0
The hotel offered the necessary facilities for a comfortable stay, although some areas like the air conditioning could use an upgrade.
John
United States, May  2023
7.2/10

The hotel room was tiny for the price and too small for four people sharing, but it was clean and provided a kitchen. The room was colorful and bright, although it only had one nightstand, leading to items being placed on the floor.

Rooms
7.0
The room was clean and colorful, offering a kitchen, but felt cramped for four people sharing. The lack of ample storage with only one nightstand was a downside.
Service
9.0
The service was amazing, with a very nice breakfast host who communicated well. Although not very talkative, they were helpful and accommodating.
Location
6.0
The location was perfect for easy access to the main attractions on foot, but the room had some issues with darkness from the furniture mismatch, bugs, and heat intrusion through gaps in the door.
Dining
7.0
The dining experience was nice at the pool bar, although service was slow. The variety could be improved, but the convenience was appreciated.
Facilities
7.0
The hotel offered nice dining options at the pool bar, but service was a bit slow. The facilities would benefit from increased variety in the menu.
clean
cramped rooms
Austin
United Kingdom, May  2023
6.4/10

My stay at the hotel was a bit mixed. The location was good in a quiet residential area, but the rooms were tiny and not very comfortable for taller guests. The service was incredibly nice, and the hotel staff were friendly and accommodating. However, the dining options were truly appalling, and the breakfast was not worth waiting around for.

Rooms
6.0
The room I stayed in had two queen-sized beds, but it felt quite cramped, especially being in the roof area. It was bright but not very comfortable for taller individuals.
Service
9.0
The service at the hotel was top-notch. The staff was incredibly friendly, helpful, and accommodating.
Location
8.0
The hotel is located in a quiet residential area surrounded by charming homes. While it's a bit overpriced, it's a short walk from the main activity areas like Duval Street.
Dining
5.0
The dining experience was a letdown. The breakfast options were minimal, and the food quality was not great. I couldn't wait to check out and find better dining elsewhere.
Facilities
5.0
The hotel facilities were basic and did not stand out.
William
United Kingdom, April  2023
8.4/10

I had a wonderful stay at the hotel. The rooms were clean and comfortable, and the pool bar right down the stairs was a great convenience. The service was exceptionally friendly and helpful. The location was excellent, close to Duval Street, but away from the noise. The dining options were limited but satisfactory. Overall, a great value for the money.

Rooms
9.0
The room was very roomy and comfortable.
Service
9.0
The service was super friendly and helpful.
Location
9.0
The location is excellent; you can walk to Duval Street, which is the main attraction for pubs and restaurants.
Dining
7.0
The dining options were limited but sufficient.
Facilities
8.0
The facilities were great, especially the pool bar.
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Rooms and Guests2 Guests, 1 Room